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Terms & Conditions That Work for You

When you open an account on olx4d, you're entering an agreement we've built around real player needs in Indonesia.

Account SecurityPayment MethodsWithdrawal RulesPlayer RightsDispute Resolution
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olx4d Terms & Conditions That Work for You
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open live chat within your account lobby Monday to Sunday, 09:00–23:00 WIB.
Email Support Send detailed questions about these terms to our support inbox.
Account Settings Request a copy of your full terms agreement, review your transaction history and access…
HOW WE PROTECT YOU

Security, Data and Your Rights Under Our Terms

Account Verification

When you withdraw funds, we verify your identity through the payment method you registered.

Data Handling

We keep your personal details, transaction history and payment information for the period required by Indonesian data protection law.

Cookie & Tracking Use

Our terms cover how we use cookies to remember your language, login status and game preferences.

Account Changes

To update your registered name, email, phone number or payment method, use the Account Settings page in your profile.

Dispute Escalation

If you dispute a charge or a game outcome, contact live chat with your transaction ID.

Policy Updates

We notify you of material changes to these terms via email and in-account message at least 14 days before they…

Answers to Terms & Conditions Queries

Use the 'Forgot Password' link on the login page. We send a reset link to your registered email. Click it within 30 minutes to create a new password. If you don't receive the email, check your spam folder or contact live chat to resend it.

No. Our terms allow one account per person. Creating duplicate accounts breaches the agreement and may result in suspension. If you need a fresh account, contact support to close your old one first.

Minimum withdrawal is 50,000 IDR; maximum per request depends on your account level. DANA, OVO, GoPay and QRIS withdrawals settle within minutes of approval. Bank transfers may take 1–2 business days. Check your account limits page for your current threshold.

We retain full transaction records, game logs and payment details for seven years from the last account activity. You can download your complete history anytime from Account Settings. After account closure, we keep minimal data as required by law.

Contact live chat with the game name, timestamp and your bet amount. Our terms require us to investigate within 48 hours using our game provider's certified records. If we find an error, we credit your account immediately.

You can request erasure of personal data (name, email, phone) but we must retain transaction records for the period required by local law. Submit deletion requests via email; we confirm what can be removed within 10 business days.

Suspension freezes your account balance temporarily while we investigate a suspected breach — like unusual withdrawal patterns or shared login use. You retain full access to your funds; suspension is not permanent unless the breach is confirmed and serious.

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